Question 1

What UV filters are used in the Silk-Air Sunscreen SPF 50+?

Accepted Answer

We formulate exclusively with advanced, photostable European organic filters: Tinosorb S (Bis-Ethylhexyloxyphenol Methoxyphenyl Triazine) and Uvinul A Plus (Diethylamino Hydroxybenzoyl Hexyl Benzoate). These filters offer supreme broad-spectrum coverage against both UVA (aging) and UVB (burning) rays without degrading in sunlight or stinging the eyes.

Question 2

Will this leave a white cast or greyish film on deeper Indian skin tones?

Accepted Answer

No. The formula is 100% transparent upon application across all Indian skin tones (Fitzpatrick phototypes III through VI). It contains zero inorganic white pigments (such as Titanium Dioxide or Zinc Oxide).

Question 3

What is the PA rating of the Silk-Air Sunscreen?

Accepted Answer

It offers a validated PA++++ rating (Persistent Pigment Darkening > 16), which is the highest international standard for UVA and blue light protection.

Question 4

Is it water and sweat resistant?

Accepted Answer

Yes, it provides water and humidity resistance for up to 80 minutes, making it ideal for tropical Indian summers and workout sessions.

Question 5

How long will delivery take to my city?

Accepted Answer

Orders are dispatched within 24 hours from our centralized fulfillment facility. Deliveries to major metros (Delhi NCR, Mumbai, Bangalore, Hyderabad, Chennai, Kolkata, Pune) typically take 2-3 business days. Tier 2 and Tier 3 cities take 3-5 business days.

Question 6

What is the shipping charge?

Accepted Answer

We offer Complimentary Express Shipping on all orders above ₹999 across India. For orders below ₹999, a nominal standard express shipping fee of ₹70 applies.

Question 7

Which courier services do you use?

Accepted Answer

We partner exclusively with premium express air logistics networks including Delhivery Express, Bluedart, and DTDC.

Question 8

Is Cash on Delivery (COD) available?

Accepted Answer

Yes, Cash on Delivery is available across 98% of Indian postal codes. You can pay with cash or via UPI QR code directly to the delivery courier.

Question 9

What online payment methods are accepted?

Accepted Answer

We support all major Indian payment methods through our secure 256-bit encrypted Razorpay gateway: UPI (Google Pay, PhonePe, Paytm, CRED), Credit/Debit Cards (Visa, Mastercard, RuPay), NetBanking (all major banks), and Wallets.

Question 10

Where does the Silk-Air Sunscreen fit into my daily routine?

Accepted Answer

Sunscreen should always be the final step of your morning skincare routine, applied after your cleanser, toner/serum, and moisturizer. It also doubles as a smooth, velvet-dew primer underneath makeup.

Question 11

Is it safe for pregnant or lactating mothers?

Accepted Answer

While our formulation uses ultra-safe, modern filters and is free from endocrine-disrupting chemicals (like Oxybenzone or Octinoxate), we always recommend consulting your obstetrician or dermatologist prior to starting any new active skincare product during pregnancy.

Question 12

Is it suitable for acne-prone or sensitive skin?

Accepted Answer

Yes. It is non-comedogenic, oil-free, fragrance-free, and enriched with 2% Niacinamide and Indian Centella Asiatica to calm redness and inflammation.

Frequently Asked Questions

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